Customer Service Representative Recruitment (BPO) 2022-Apply Online.

Infolinx solution Private Ltd. company hires a customer service representative. Those who are interested read the notification and apply it.

Name of the post– customer service representative

No of vacancy– various posts

Job details–

Job Type-full time, permanent/regular

Salary-16,000-25,000/- per month

Job Location– Bengaluru (Karanataka)

Education required– Any Degree or Diploma

Benefits-Health Insurance

Job scheduling– night shift/ US shift

Supplemental pay – performance bonus

Experience-* 1 year in BPO (preferred)

                      *1 year in international BPO (preferred)

Language – English (preferred)

We are looking for a Customer Service Representative to handle calls from customers and

provide support to them in any way possible. You will be required to work in a time-bound

environment and ensure that customer service is provided to its best quality.

Responsibilities:

• Handle many inbound and outbound calls to customers and clients.
• Identify the needs of customers, resolve issues and provide solutions.
• Upsell other products wherever possible.
• Ensure you follow the customer service script provided by the company for

uniformity. Also, be well-read on company policies and the website for FAQs or policy-related

answers.

• Maintain good customer relations.
• Meet personal targets and work towards meeting team targets.
• Maintain records of the conversations with the customer and analyze the data.
• Write and submit timely reports on performance, targets, and customer queries.
• Improving Overall Contact center Efficiency.

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