Customer Service Representative Recruitment (BPO) 2022-Apply Online.
Infolinx solution Private Ltd. company hires a customer service representative. Those who are interested read the notification and apply it.
Name of the post– customer service representative
No of vacancy– various posts
Job details–
Job Type-full time, permanent/regular
Salary-16,000-25,000/- per month
Job Location– Bengaluru (Karanataka)
Education required– Any Degree or Diploma
Benefits-Health Insurance
Job scheduling– night shift/ US shift
Supplemental pay – performance bonus
Experience-* 1 year in BPO (preferred)
*1 year in international BPO (preferred)
Language – English (preferred)
We are looking for a Customer Service Representative to handle calls from customers and
provide support to them in any way possible. You will be required to work in a time-bound
environment and ensure that customer service is provided to its best quality.
Responsibilities:
- Handle many inbound and outbound calls to customers and clients.
- Identify the needs of customers, resolve issues and provide solutions.
- Upsell other products wherever possible.
- Ensure you follow the customer service script provided by the company for
uniformity. Also, be well-read on company policies and the website for FAQs or policy-related
answers.
- Maintain good customer relations.
- Meet personal targets and work towards meeting team targets.
- Maintain records of the conversations with the customer and analyze the data.
- Write and submit timely reports on performance, targets, and customer queries.
- Improving Overall Contact center Efficiency.
For more information can follow the website–
For more job notifications can follow the website-click here
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